Got Questions?
Orders
When will my order ship?
We dispatch within 1–2 business days.
If we’re in the middle of a drop, it might take slightly longer. We’re small. We move fast. We don’t cut corners. Free standard shipping Australia-wide, with express at checkout. International rates are calculated at checkout, duties included.
Can I change my order after placing it?
If it hasn’t shipped, maybe.
Email us immediately. Once it’s packed, it’s locked in. chloe@midiron.com.au
RETURNS
Can I return something?
full-price items, yes. 14 days from delivery.
unworn, unwashed, tags on, original packaging. proof of purchase required.
return postage is on you.
wrong size?
send it back and we'll post you the right one.
you cover postage to us. we cover postage back to you.
sale items?
final sale. no returns. no exchanges. no refunds. includes Mystery Boxes.
faulty or wrong item?
that's on us. email us and we'll fix it. send photos within 7 days of delivery. we cover postage.
how do i start a return or swap?
email chloe@midiron.com.au with your order number first. don't send anything back until we reply. then post it to: Midiron Returns, 1/72 Parramatta Street, Cronulla NSW 2230. use tracked postage. once we've checked it, your refund goes back to your original payment method.
DROPS
Why is everything sold out?
We release in small runs.
We only open the store periodically. Make sure to keep your eyes peeled.
Will you restock?
Sometimes.
Usually not.