Refund policy

Full-price items

You've got 14 days from delivery to return or exchange. Items must be new: unworn, unwashed, tags on, in original packaging. Proof of purchase is required.

Wrong size?

Send it back and we'll post you the right one. You cover postage to us, and we cover postage back to you.

Sale items

Final sale. No returns, no exchanges, no refunds. This includes Mystery Boxes.

How to return

1. Email chloe@midiron.com.au with your order number before sending anything. Returns sent without asking first won't be accepted.
2. Post it to:
Midiron Returns
1/72 Parramatta Street
Cronulla NSW 2230
3. Return postage is on you. We recommend a tracked service, because we can't be responsible for parcels lost on the way back.

Refunds

Once we've received and checked your return, the refund goes back to your original payment method. Your bank may take a few business days to process it.

Faulty, damaged or wrong item?

That's on us. Email chloe@midiron.com.au with photos within 7 days of delivery and we'll make it right, including postage.